With the amount of choices and variety out there, we all know that customers can be fickle. So how do you make sure that you remain top of mind with your customers?
One way is to use omni-channel retail approaches. A robust omni-channel strategy lets you to delight your customers, keep them engaged on any channel they want, and keep them coming back for more. At the heart of it all is a solid SaaS based Order Management System.
Check out this infographic that steps through the key points. Then let us know what you think on Twitter!