Really, Do You Have A Solid Retail Order Management System?
According to a RIS study, omnichannel customers are 23% more profitable than single channel shopppers.1 A fact that has meant that in the past few years, a number of retailers have made the shift to omnichannel. And with that has come the increased need for retail order management. But isn't that extra module that's part of the eCommerce, ERP or POS system enough?
Simply put, does it give you the functions and features of a full and robust retail order management system? More importantly is the light OMS costing you money with sub-optimized order fulfillment routing, or the lack of full and dynamics inventory visibility?
Learn the 5 key pillars to robust order management that you should be look for in a high performance system. Will your current system ensure you prosper in retail, or will it let you down during the peak load days (think Black Friday, Boxing Day, Singles Day...)? It is on these days that most retailers with a Light OMS start to sweat.
Included in the whitepaper you will find a scorecard or order management system assessment. It will help you determine if you have a full systme that will support your full needs, or a light OMS version. Beyond the scorecard, this 28 page guide provides a comprehensive list of questions to ask your vendor, to make sure you are getting the solution that truly supports your business.
To run an effective retail business, you need retail technology that is both efficient and effective. To get omnichannel retail right, you need a robust retail order management system that gives you everything you need, and will be there for you during the toughest hours.
Download the Real OMS Whitepaper and Get Your Retail Order Management System Scorecard, Now!
1. RIS, "Customer Engagement Study 2014", p6, Nov 2014.