Only 33% of Retail OMS solutions have Buy Online, Pick Up In-Store?   What about yours?

Forrester_TAP_Report_2016_Artwork.pngOmnichannel retailing continues to develop and evolve at an intense pace. Supply chains have to be more dynamic than ever before to compete. Order Management Systems (OMS) must provide robust capabilities to allow for cross-channel inventory visibility, ship to store, ship from store, buy online pick up in store, and configurable order orchestration rules.

This Forrester Consulting research asks retailers about their current order management systems, their capabilities, and their plans. For example, what are the critical systems with which a modern OMS must integrate? What do retailers think about on-premise OMS solutions? Are they still relevant, or is SaaS the only way to go?


Get this report to Learn:

  • The Number One software priority for mid sized retailers,
  • What 42% of decision makers' top OMS objectives are for 2016, and
  • Retailers’ Top Three motivators for moving to an Order Management System.


What you will find

What you will view is the Forrester Omnichannel research asking retailers about their views on order management systems, their benefits, and how they help in omnichannel retail. Specifically, this omnichannel whitepaper provides various observations of how retailers are using their OMS to drive omnichannel sales. It also observes and discusses the market acceptance of SaaS based OMS solutions. The clear conclusion being that SaaS based OMS solutions have already become the defacto default in new order management system implementations. 

Please click on the View Report Now button (above) to learn the insightful observations highlighted in this Forrester Omnichannel oriented whitepaper. Remember to also let us know your thoughts about this whitepaper on social channels, too.