Retailers can not afford to operate within channel silos. Now is the time for retailers to transform their organization and business processes. To do so retailers must use new technology to align modern shopping behaviors and expectations of today’s customers.
A Single Order Management Solution is the new imperative for handling orders, fulfillment and inventory across retail touch points. It has to handle all this complexity in real-time. They are designed to support complex fulfillment options for digital commerce orders and could evolve to handle in-store transactions in the future.
Why are retailers prioritizing investments in OMS' over POS technologies?
Why 80% of retailers plan to invest in an Omni-Channel Single Order Management Solution in the next 3 years.
What percent of top North American retailers still don't have inventory visibility across all retail channels (online, in-store, call center ...).